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Terms and Conditions

Welcome to Mirai Australia! By accessing and using our website ("Site") and purchasing our products, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully before placing an order.

 

1. General

1.1 These Terms govern your use of the Site and any related services provided by Mirai Australia("we," "us," "our").

1.2 By accessing our Site, you confirm that you are at least 18 years old or have the consent of a legal guardian.

1.3 We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page.

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2. Products and Pricing

2.1 All products listed on our Site are subject to availability. We reserve the right to discontinue any product at any time without notice.

2.2 Prices are listed in AUD (Australian Dollars) and include applicable taxes unless stated otherwise.

2.3 We reserve the right to correct any pricing errors on the Site, even after an order has been placed.

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3. Orders and Payments

3.1 By placing an order, you agree to provide accurate and complete information.

3.2 Orders are subject to acceptance by us. We reserve the right to cancel any order at our discretion.

3.3 Payment must be made at the time of purchase using one of the accepted payment methods listed on our Payment Methods page.

3.4 All transactions are processed securely. We do not store your payment information.

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4. Shipping and Delivery

4.1 Delivery times are estimates and may vary depending on your location and unforeseen circumstances.

4.2 You are responsible for providing a valid and complete delivery address.

4.3 We are not liable for delays caused by third-party couriers or customs clearance processes.

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5. Returns and Refunds

5.1 Our Returns and Refunds Policy outlines the conditions under which products can be returned or refunded.

5.2 To request a return or refund, please contact us at mirai.australia@gmail.com within the specified time frame.

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6. Intellectual Property

6.1 All content on the Site, including text, images, logos, and designs, is owned by or licensed to Mirai Australia and is protected by intellectual property laws.

6.2 You may not reproduce, distribute, or use any content from the Site without our prior written consent.

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7. Limitation of Liability

7.1 To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

7.2 Our total liability for any claim related to a purchase is limited to the amount paid for the product in question.

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8. Privacy Policy

8.1 Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

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9. Governing Law

9.1 These Terms are governed by and construed in accordance with the laws of Australia.

9.2 Any disputes arising under these Terms will be resolved exclusively in the courts of Australia.

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10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

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Thank you for shopping with Mirai Australia. We appreciate your support!

Privacy Policy

Last updated: 15 June, 2025

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At Mirai Australia, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.miraiaustralia.com (the “Site”).

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By using our Site, you agree to the terms outlined below.

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1. What Information We Collect

When you visit or purchase from our Site, we may collect the following types of personal information:

  • Contact details – name, email address, phone number, shipping and billing address

  • Order information – products purchased, payment details (via secure third-party providers), order history

  • Website usage – IP address, browser type, pages visited, and how you interact with our Site

  • Marketing preferences – your subscription status to our newsletter or promotional emails

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2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or customer support requests

  • Send newsletters and special offers (only if you’ve opted in)

  • Improve our website and customer experience

  • Comply with legal obligations

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3. How We Store & Protect Your Data

Your data is securely stored using Wix’s platform and trusted third-party services (e.g., payment gateways like PayPal or Stripe). We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, and disclosure.

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4. Third-Party Services

We may share your information with trusted third parties such as:

  • Payment processors (e.g. PayPal, Stripe)

  • Shipping and logistics providers

  • Marketing platforms (e.g. email newsletter tools)

  • Website analytics tools (e.g. Google Analytics)

We only share what is necessary for them to perform their services.

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5. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our website and allow for saved preferences. You can manage cookies through your browser settings.

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6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Withdraw consent for marketing emails at any time

  • Request deletion of your data (subject to legal and operational limits)

To make a request, please contact us at hello@miraiaustralia.com.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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8. Contact Us

If you have any questions or concerns about your privacy or this policy, feel free to contact us:

Email: mirai.australia@gmail.com
Website: https://www.miraiaustralia.com/

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