SHIPPING & RETURNS
Delivery Information
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We deliver to all locations across Australia.
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Standard delivery takes approximately 7–10 business days.
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Customers in Melbourne can opt for an express delivery option for faster service.
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Enjoy free delivery on orders over $150 AUD.
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A flat shipping fee of $15 AUD applies to orders below $150 AUD.
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All items are carefully packed and shipped to ensure a seamless shopping experience.
Refund & Return Policy
At Mirai Australia, we understand that sometimes things may not meet your expectations. Our return policy is designed to make your experience as smooth as possible. If you're not entirely satisfied with your purchase, we offer hassle-free returns and exchanges. We believe in providing a straightforward refund or exchange process to ensure that you can shop with peace of mind. We required valid receipt within 7 days of purchases to start proceeding the return.
Email us on mirai.australia@gmail.com and we will give you the detail instructions for returning products.
Payment Method
At Mirai Australia, we strive to make your shopping experience as smooth as possible by offering a variety of secure and convenient payment options.
Accepted Payment Methods
We currently accept the following:
Credit/Debit Cards:
Visa
Mastercard
American Express
China Union pay
Jcb
Digital Wallets:
PayPal
Currency
All prices are listed in AUD (Australian Dollars). International customers are responsible for any currency conversion fees or additional charges from their payment provider.
Secure Transactions
Your payment security is our top priority. All transactions are encrypted and processed through trusted payment gateways to ensure your information is kept safe.
Payment Issues
If you experience any issues during checkout, please contact our support team at mirai.australia@gmail.com.
Refund Policy
For details on refunds and returns, please refer to our Refund & Returns Policy.
Thank you for choosing Hikano. We appreciate your trust in us and look forward to serving you!